Friday, January 30th, 2015 with
Mosaic NetworX, a provider of optimized network solutions, selects CloudSense to streamline their sales and operations processes while scaling for growth.
New York – (January 12, 2015) Mosaic NetworX, an IT infrastructure provider that simplifies the way mid-market companies deploy and administer intelligent networks, has selected CloudSense to help transform their business processes and increase operational efficiency through workflow automation and integration.
Using CloudSense’s telecom platform, Mosaic will improve the productivity of their rapidly growing sales team. The innovative OSS platform provides exciting features including the CloudSense Anywhere Platform, Click Approve for electronic signatures, and Order Management components. CloudSense’s robust capabilities will enable Mosaic to further automate workflows which in turn reduces errors and increases the speed of service delivery.
“CloudSense quickly understood our requirements and demonstrated their ability to add value to the project while keeping it manageable,” said Brian Erickson, President of Mosaic NetworX. “CloudSense provides a platform that is highly configurable and easily deployed, which ultimately minimizes both implementation and expansion costs. Those factors were central to our decision.”
Rowley Douglas, Executive Vice President at CloudSense says, “We are delighted to be working with Mosaic NetworX. They are a forward-looking organization with a clear focus on the customer. They also share our vision of a partnership-based approach to service delivery and systems implementation. We believe CloudSense can transform their operations, delivering the agility they need to increase their competitiveness, enhance their customer interactions and prepare the business for future growth.”
About Mosaic NetworX
Distinguishing themselves from service providers offering one-size-fits all network options, Mosaic offers tailored voice, data, mobile messaging and WAN solutions that scale and perform. Mosaic’s IT infrastructure experts work with enterprise clients to architect secure and agile network solutions that meet clients’ individualized business needs. Mosaic, after all, believes it’s about your network, not theirs. Ready to derive more business value from your network? Find out how Mosaic NetworX can help you, design, deploy, and administer your IT infrastructure.
CloudSense is an award-winning global cloud software company, providing force.com based platforms to enable multichannel sales and full lifecycle order management. Its fast growth has been recognized by the 2014 Sunday Times Hiscox Tech Track 100 which ranked it in 7th place. CloudSense is a Salesforce Platinum Partner offering the only solution that manages the entire customer journey from ecommerce and Configure, Price and Quote (CPQ) order capture through fulfilment to invoicing, accelerating the sales and delivery processes. Sales and Service teams benefit from an optimized and flexible lead-to-cash workflow, ensuring that complex orders are error-free, giving organizations more predictable sales and fulfillment pipelines and providing a single view of the customer across all channels.
Helping companies have more business flexibility and increased visibility, CloudSense puts an effective order management process at the heart of customer operations. This enables companies to release products ahead of competitors, driving faster time-to-market and easily managing the customer lifecycle. The company has offices in New York, London, Leeds, and Zagreb and lists organizations such as Vodaphone, Telefonica, O2, BBC and the Financial Times among its customers. For more information, please visit www.cloudsense.com.
Tuesday, June 3rd, 2014 with
With more and more companies and organizations needing high-speed, high-security, high-reliability network connections, private line ethernet is becoming more and more popular. And why not? Having a dedicated network connection between data centers, research facilities, universities, hospitals, or offices (just to name a few) provides a demonstrable competitive advantage for organizations willing to invest in their own private network connection. Private line ethernet, primarily constructed from unused dark fiber that is “lit” and put into use, means that computers, servers, and storage appliances connected on the same network can transmit data faster and without intrusion.
Will private line ethernet give your business a unique advantage?
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Thursday, May 29th, 2014 with
In the last year, a popular online classified service began offering SMS proxy service for listings. In the past, buyers and sellers could communicate via email using a proxy service that anonymized their email addresses. Negotiating a deal could take place safely behind a computer screen with the privacy of both parties intact. The problem was, however, that when it came time to actually meet up and finalize the transaction, both people often ended up exchanging cell phone numbers, anyway. Giving up such a personal detail meant that the veil of safety and security presented by the email relay was wiped away. Thankfully, the integration of SMS proxy services means that entire transactions can be conducted anonymously via cell phone. No longer do would-be buyers and sellers on the service need to worry that their private information is being collected by marketers or ill-intentioned individuals.
Text messaging is even more ubiquitous than email.
In short, SMS proxy services allow messages to appear to come from a number other than the real originating number. From classified listings, like that mentioned above, to dating services, SMS services provide privacy and anonymity through cell phone messaging. But the power of proxy services is much greater than simply giving people a layer of protection and privacy.
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Tuesday, May 27th, 2014 with
It should come as no surprise that best-in-class solutions often include many different types of hardware and applications all working together to optimize a network. Sometimes servers are virtualized, sometimes they’re not. Sometimes they run in a data-center or colocation facility, and sometimes they’re just down the hall in a server room. Some applications run on the local machine, while others are web-based or accessible through a secure VPN. Building out a network that meets the needs of your growing business typically means a mosaic of software and systems unique to that network alone.
A well-designed network means considering how the network will grow in the future. Image courtesy of Wiki Commons.
Have you ever stopped to consider the practical impact of your network infrastructure on the business itself? From resource utilization to energy costs, and from the burden on support personnel to the ease of use for workers, the configuration of your network goes a long way in determining how far your business goes. As a practical matter, the design of your network is every bit as critical as the hardware and software you are using. Good network design means increased operational efficiency, which directly translates to increased revenue, increased employee happiness, increased customer satisfaction…the list goes on and on.
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Thursday, May 22nd, 2014 with
Internet service providers are racing to provide ever-increasing bandwidth speeds to consumers and businesses alike. Providers from AT&T to Google to Cox Communications are offering gigabit ethernet in a number of metro areas in an effort to win long-term market share with both individual households and businesses of all sizes. But as is often the case, not everything is as it seems. Regulators and customers alike are wondering how telecom companies are able to provide increased bandwidth without large capital expenses and lengthy build-out processes.
Some reports indicate that these companies are able to provide faster internet speeds using existing architecture. This begs the question of why these speeds have been restricted (or completely absent) in recent years. But there is another answer as well: dark fiber.
Laying fiber is expensive…but it’s already been done.
Image courtesy of Wikimedia Commons
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