Mosaic NetworX Support
Mosaic NetworX brings you extensive experience coupled with relationships spanning the global wholesale telecom market.
We distinguish ourselves from traditional telecommunication carriers by redefining customer service and support with our Industry-Standard, White-Glove Service that is unparalleled in the market.
Reporting a problem? Checking the status of your trouble ticket?
For more information on NOC Technical Support, click here.
What Does Mosaic’s White Glove Service Offer You?
- Accurate Technical Design
- Professional Sales Support
- Pre-Install Order Verification Process
- Dedicated Project Management
- Experienced Implementation Team
- Pro-active implementation status updates
- 100% Billing Accuracy with SLA Guarantees
- Clear & Concise Invoice Statements
- 24/7/365 Accredited Customer Support NOC
- Post Implementation Assessment
- Quarterly Service Review
- Service Level Agreements
Our goal is to earn your business everyday and we are committed to delivering service that exceeds your expectations.