User Features – Voicemail

The voicemail system supports an unlimited number of mailboxes, both individual and shared amongst multiple users. Calls can also be routed directly to a voicemail box, such as general mailboxes or after-hours mailboxes.

Enabling Voicemail

Enabling voicemail via the UI that can be seen here:

  1. From the CloudPhone toolbar, select Users.
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  3. Once you’re in the Users tab, click on the specific user’s User Features.
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  5. Once you’re in the User Features tab, click on Voicemails.
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  7. Next enable Voicemail-to-Email Settings. Voicemails will then be redirected to the user’s email address provided in the User Administration section. Save changes when complete.
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Checking Voicemail via Phone

Dial *97 to be connected to Voicemail. When logging in for the first time, you will need to set a 4-digit password.

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