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Our travels are nearly complete for a while. After some fun in the sun in Hawaii and a quick trip to Miami, we'll finally head home tomorrow morning for some [...]
I met Katherine at an IT conference last spring. The conference was focused on virtualization technology and cloud solutions. I was there to learn more about remote desktop solutions and, [...]
Only one-quarter of small and medium businesses are working with a managed services provider focused on management, monitoring, and support. Three-quarters of small and medium businesses only engage IT support [...]
“Matthew, I need to see you in the conference room.” Matthew was no fool. The words on his screen from the Help Desk Support Director could only mean one thing. [...]
I admit to feeling a little spoiled! With so much of the country experiencing cold temperatures, snow, and sleet, we’ve had the great fortune of spending the last couple of [...]
Sean walked into the Talon Industries office prepared for the worst. Talon, a twenty person freight management company, had called Sean’s IT services office on a Saturday in a panic [...]
“John, I was out last night having a drink with my buddy Greg.” “The one that works for our main competitor?” “Yes, that’s the one. We’ve known each other for [...]
Does your IT services organization have a niche? Is your time and attention focused on a specific technology like VOIP and telephony solutions? Or are you zeroed in on a [...]
Jeff worked for eight months on this opportunity. He and Grace, the CFO of a well known food distribution company, had been introduced at a networking event in the spring [...]
PTC ’14 is going on now! Image courtesy of Xtera. Like many of our colleagues, we are excited for this week’s PTC ’14 conference taking place in Honolulu, [...]
