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It’s fair to say, the job of a network administrator can be stressful, inglorious, tedious, and at times overwhelming.

Posted by on Monday, July 23rd, 2018 with 0 Comments

For years, enterprise IT departments have had to heed the call to do more with less. This belt tightening can cause stress, along with tight deadlines, and responding to the dreaded ring of support calls from users complaining about their applications running slowly, or worse, the network is down. As if you didn’t already know, while you frantically work at moving traffic away from the problem WAN.

There are many things organizations can do to reduce this stress. How about coming up with a realistic IT budget and staffing levels? What about investing in technology to automate the tedious and seemingly never-ending tasks, like configuring network devices, updating software, and managing infrastructure sprawl?

Maybe you’ve experienced the unexpected “benefits” of a new automation tool that was supposed to cut your work time in half. But, in reality, it required lots of configuration and ongoing hardware and software upgrades, only to become obsolete.

SD-WAN Simplifies the WAN and Removes Stress
SD-WAN simplifies WAN infrastructure complexity. Read practically any article about SD-WAN, and you will find this to be true. However, just like reading the “hidden in plain sight” fine print on a legal contract, SD-WAN has lots of complexity around it. That’s why Mosaic NetworX delivers SD-WAN as a fully managed service.

Mosaic SD-WAN Supply Chain

Mosaic SOFTWAVE™ SD-WAN as-a-Service simplifies application delivery infrastructure, by providing a single point of contact for SD-WAN, multi-carrier transports, and custom network services.

This service includes planning, designing, and negotiating multiple carrier MSAs. It also includes managing, monitoring, and supporting everything, edge-to-edge, through our global NOC. We simplify things further, by bringing everything within a single, easy to understand invoice. Can you feel the stress dissipating?

Mosaic SD-WAN solutions are carrier neutral. Why is this important? Because it’s a huge benefit for you. We’ve already negotiated wholesale contracts with over 300 carriers worldwide. This enables us to provide you with the best connections based on proximity, price, deployment time, and service quality.

Because Mosaic is a full-service integrator, we offer custom business connectivity solutions on top of SD-WAN, including hosted VoIP (CloudPhone), private-line provisioning, fiber construction to buildings, data center placement, and more.

To learn how Mosaic NetworX can help eliminate IT stress and simplify your WAN infrastructure, click here to schedule a demo, or simply reach out to us with some questions at

Automated Edge Connectivity is Rapidly Replacing Legacy Networks

Posted by on Thursday, July 12th, 2018 with 0 Comments

Just as cloud and SaaS deployments are fast replacing corporate data center build-outs, SD-WAN is rapidly displacing legacy networks. The reasons are many.  Private, site-to-site networks rely on outdated router technology and rigid environments.

Decades of ad hoc infrastructure changes have made these networks too complex, difficult, and expensive to manage. Configuring legacy WANs is done on network devices, using a command-line interface (CLI) on each network device. This, of course, takes technical skill and expertise that enterprises have been limiting at branch locations.

Inflexible and cumbersome legacy connectivity is being quickly supplanted by more agile and cost-efficient cloud and mobility connectivity, using low-cost, Internet and 4G/LTE links. The challenge for enterprise IT teams, is cloud and mobile connectivity requires much more than legacy infrastructure was designed for.

Moving Networks to the Cloud

Connecting headquarters and branch offices to the cloud with Internet connections is outpacing legacy WANs directly connecting site-to-site. As applications move to the cloud, network architects run into challenges. And network administrators that manage these networks find themselves trying to fit a square network into a round cloud, so to speak. While cloud offers many benefits to the organization, legacy WANs represent an obstacle to the cloud.

A not so advantageous way organizations handle traffic going to the cloud, is by routing Internet traffic back through the corporate data center over a private circuit. This Band-Aid approach creates performance problems for the applications. This is clearly not the wave of the future, and not where IT teams should be spending their valuable time and resources. It’s these types of approaches that add more complexity to enterprise WANs.

Rather than struggling with the burdensome tasks of managing and supporting disparate, proprietary hardware, SD-WAN leverages software to control connectivity across a cohesive and agile infrastructure that easily maintains many hundreds of locations. This software-defined, and autonomous WAN infrastructure supports headquarters, branch offices, clouds, and corporate data centers.

SD-WAN adds an overlay with automated and centralized policy management; and enables a highly flexible environment. One that combines any type of transport, such as broadband Internet, LTE, and MPLS, from multiple carriers. Transports like cable Internet, become more reliable with SD-WAN automatically moving traffic across network paths based on business and application policies. Incorporating quality of service (QoS) and network optimization, addresses issues associated with bandwidth availability, latency, packet loss, and jitter.

SD-WAN Benefits Users and IT

SD-WAN benefits users by providing a higher quality experience. Applications no longer randomly contend with each other over limited bandwidth. SD-WAN makes all applications run efficiently, based on their criticality and function. Network circuits are chosen to support the applications. For example, mission-critical applications, like email and VoIP, typically run over higher bandwidth circuits, while less critical applications, like social media and general browsing, typically run over lower bandwidth connections.

IT teams benefit from automation, and greater visibility, control, reliability and security. SD-WAN eases network management by simplifying policy and rule configurations, replacing the archaic CLI with intuitive graphical and workflow-driven interfaces. SD-WAN replaces static path rules with real-time and dynamic path selections. It replaces device sprawl with seamless insertion and chaining of virtualized services, and SD-WAN replaces large upfront CapEx with a pay-as-you-go subscriptions.

The Self-Driving Network

SD-WAN solutions are intelligent WAN managers that can economically increase bandwidth by aggregating any type of WAN circuits. This ability to have virtualized and automated configuration, enables bandwidth elasticity and service provider flexibility.

Rather than painstakingly configuring and troubleshooting legacy WANs, SD-WAN automation and centralized orchestration brings everything up a level. SD-WAN not only eliminates productivity wasting and mind-numbing tasks, but also reduces human error.

Almost all SD-WAN solutions offer edge devices for branch offices that are simple to provision, and don’t require an engineer or a technician. These devices simply plug into power and authenticate, to get the branch up and running. Automatic WAN transport discovery and monitoring eliminates link and branch configuration. Granular visibility with real-time network and application monitoring is accomplished by orchestration that resides on the centralized controller. This is where IT can access and connect to enterprise and cloud applications, and automatically apply prioritization, service insertion and security policies. Any future policy changes are made on the orchestrator, and edge devices are automatically updated, or reconfigured, without manually configuring them.

Some SD-WAN solutions provide direct and optimized branch-to-cloud application performance. This is accomplished through an SD-WAN overlay to the vendor’s distributed gateway services within the cloud.

Automation and orchestration alone can’t address all the real-time issues that WAN circuits face. This is where the aggregation of multiple transports, application-aware per-packet link steering, and on-demand remediation combine to achieve optimal performance for real-time applications, like voice and video.

About the Author

Matt Hiles is the Chief Operating Officer at Mosaic NetworX. With a successful career in the telecom and data center industries for over 20 years, he has also held executive and leadership positions at WorldCom, Level 3, and DCI Technology Holdings. Matt earned a bachelor’s degree in Government – US/Soviet Relations from Harvard University in Cambridge, MA.

Mosaic Adds Cloud-Delivered WiFi with Mojo Networks Partnership

Posted by on Tuesday, July 10th, 2018 with 0 Comments

As cloud and mobility continue their rocket-like growth trajectory, the reality of ubiquitous connectivity is beginning to solidify. SD-WAN is certainly an enabler, and companies like Mosaic NetworX, who make it their business, put all the pieces together for seamless delivery.

To that end, Mosaic has partnered with Mojo Networks, a premier cloud-based wireless network provider.
Ubiquitous connectivity is seamless access across heterogeneous network technologies, such as cellular, WLAN, and broadband, through an all-IP architecture.

This partnership represents Mosaic’s laser focus on simplifying IT infrastructure complexity, as we help free enterprises from excessive costs and the time-consuming tasks of managing diverse network infrastructure.

To learn more, check out the press release.

Carrier Direct Sales Reps Are an Independent Agent’s #1 Competition

Posted by on Friday, June 29th, 2018 with 0 Comments

Five reasons why a carrier neutral SD-WANaaS can be an Agent’s best partner for selling SD-WAN as-a-Service.

If you are a telecom Agent, you likely have experienced a situation where a carrier direct sales force prevented you from selling to their listed accounts. Most carriers have a list of global accounts that are fiercely protected by their direct sales teams. This is where carrier neutral SD-WAN as-a-Service (SD-WANaaS) can enable agents to sell to any customers, even those identified as carrier listed accounts.

No accounts are off-limits with a carrier neutral SD-WANaaS. Indeed, there are many reasons why they might be the right fit for Agents that want to earn recurring revenue selling fully managed SD-WAN services. Let’s explore a few.

  1. Carrier Neutrality
    A carrier-neutral position means carrier diversity. This ensures the highest availability for the SD-WAN. Broadly speaking, carriers that offer SD-WAN services only use their own networks. An SD-WANaaS that delivers and manages diverse, carrier-neutral Internet connectivity globally, including fiber, copper, broadband, 4G and line-of-site wireless, will eliminate a single source of failure.Furthermore, an independent SD-WAN service provider will deploy LAN/WAN IT professionals to install, configure and manage the SD-WAN. While carriers use telecom staff, who traditionally don’t cross the demarcation point within a building.
  2. Global Cloud Gateways
    A carrier neutral SD-WANaaS that leverages cloud-based gateways globally, can deliver business applications with low latency, and easily support diverse cloud services. SD-WAN solutions that are built for the cloud will often deploy hundreds of gateways located in strategic datacenters around the country, and even throughout the world. This is in sharp contrast to carriers, who use their own points of presence (POPs) with typically much smaller footprints, and they aren’t necessarily cloud optimized.
  3. Transparent SLAs
    Not all network providers are equal when it comes to performance, response time, and transparently identifying and taking responsibility for performance SLAs. A carrier neutral SD-WANaaS can create customized SLAs for your client, for all services, under one contract.
  4. Carrier Diversity
    A carrier diverse SD-WANaaS will design plans that leverage existing carriers – or build fiber from new carriers to ensure carrier diversity. When SD-WAN is acquired from a traditional carrier, the enterprise is limited by that carrier’s network. To insure diversity, it is up the agent or customer to find a different network service provider option, as the incumbent carrier will not bring competitors into their SD-WAN solution. As a result, they may not offer an aggressive price and optimum network design. If the carrier has an outage, your customer’s network goes down, too.
  5. Network Options Without Self-Interested Limitations
    If an incumbent carrier doesn’t have fiber in a customer’s new building, they may require an expensive network build. Why not use existing fiber available in that building, regardless of carrier?     Unfortunately, this puts additional burden on the customer, to manage and coordinate multiple carrier negotiations, and work with different NOCs, multiple support organizations, and separate, and often complex billings.A carrier neutral SD-WANaaS will combine multiple transports and automate business and network policies for multiple physical and logical paths. This helps to improve application performance and eliminate outages and brown-outs from any single carrier network.

Carrier Neutral SD-WAN as-a-Service

A carrier neutral SD-WANaaS can simplify application delivery infrastructure, by providing a single vendor solution for all SD-WAN and network-related services. This highly orchestrated solution can include planning, designing, negotiating multiple carrier MSAs and connections. It can also include provisioning and monitoring the entire WAN, edge-to-edge, through their global NOC. They can then simplify things further, with one multi-carrier contract, including everything within a single invoice.

About the Author

Matt Hiles is the Chief Operating Officer at Mosaic NetworX. With a successful career in the telecom and data center industries for over 20 years, he has also held executive and leadership positions at WorldCom, Level 3, and DCI Technology Holdings. Matt earned a bachelor’s degree in Government – US/Soviet Relations from Harvard University in Cambridge, MA.

Enterprises Moving to As-a-Service Models Reap Huge Benefits

Posted by on Thursday, June 7th, 2018 with 0 Comments

Business Bundle Unified Communications
Check out this recent article posted in Telecom Reseller that discusses the benefits SD-WANaaS offers for unified communications when delivered as a service. In the article, Matt Hiles explains the challenges UCaaS applications face over public Internet links, and the advantages SD-WAN as-a-Service provides. The article also talks about the cost savings and simplicity SD-WANaaS delivers for UCaaS.

Click here to read the article.

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