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Face to Face: How to Plan Successful Client Meetings for IT Professionals
“Good Morning, Jim. It’s Greg over at Tech Solutions…I’m going to be nearby Friday morning and wondered if I might stop by to show you a new feature we just added to your CRM software….” Jim answered in the affirmative and the appointment was set. Greg stopped by Friday morning, exchanged pleasantries with Jim, and then showed him a new [...]
Breaking and Entering: The 5 Most Common Network Vulnerabilities
Phil loved conducting security assessments and penetration testing. It was always satisfying to see the look on the client's face when he showed them how easy it was to hack into their network and plant a virus or steal their data. Phil knew that most small companies were reactive in their security planning: if a threat was known, they would [...]
Headed to the Cloud? Pros & Cons of Different IT Infrastructure Options for the Enterprise
It's hard to imagine now, but less than a decade ago most businesses didn't have access to or a need for enterprise-level hardware. Owning and operating servers and storage devices was a need most often reserved for larger businesses running complex operations. Small businesses and sole proprietors used desktop workstations and laptops not just for day to day activity, but [...]
Expert at Everything: Integrating IT Outsourcing Into Your Offerings
Jim and Cal’s technology company worked with a great set of clients throughout Maine. Small businesses needing help with Quickbooks and Microsoft Office support were glad to pay for Jim’s expertise, while Cal’s business sense unearthed interesting work opportunities with new and existing clients alike. One day they got a call from one of their clients, a realtor for whom [...]
SMS in the Enterprise: Weighing the Benefits and Challenges of Simple Messaging Services
Helen remembered back when there was a company phone tree. If a message needed to be communicated – like a snowstorm closing the office that day – she would receive a call from Joe. Once he gave Hellen the message, she had to phone two colleagues and let them know. Each of those colleagues would then call two others and [...]
Weighing Your Options: Choosing the Right Hardware for Your Colocation Data Center
Infinity Design’s customer base was growing. All these new clients looking for logos, websites, and illustrations meant the art and design files Infinity Design was storing were starting to take up an extraordinary amount of space. When Amy and Samantha started the business out of Amy’s apartment six years earlier, there was only one client. Backup and storage of the [...]