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The Value of the IT Quarterly Business Review
“John, I was out last night having a drink with my buddy Greg.” “The one that works for our main competitor?” “Yes, that’s the one. We’ve known each other for years. He told me that his company just booked a $50,000 hardware and implementation deal from Teledonix. I thought we managed all their IT…” “I thought so too. Did they [...]
“What’s Your Vertical?” The Advantages and Disadvantages of IT Specialization
Does your IT services organization have a niche? Is your time and attention focused on a specific technology like VOIP and telephony solutions? Or are you zeroed in on a specific customer set like legal services or finance organizations? Maybe your organization is small and takes on any job that comes through the door out of financial necessity. Perhaps you’ve [...]
Finding the Right Fit: Evaluating Prospect Maturity
Jeff worked for eight months on this opportunity. He and Grace, the CFO of a well known food distribution company, had been introduced at a networking event in the spring and agreed to keep in contact. During the summer months, he learned about Grace’s company. At the same time, her comfort level with his input increased as well. Around Labor [...]
PTC ’14 – What to Expect at the Pacific Telecommunications Council Conference
PTC ’14 is going on now! Image courtesy of Xtera. Like many of our colleagues, we are excited for this week’s PTC ’14 conference taking place in Honolulu, Hawaii. While the conference is half over as of this morning, it feels like we still have so much left to do and so many things left to learn. We’re [...]
Keeping the Lights on and the Doors Open: IT Redundancy in the Modern Enterprise
IT Redundancy in the Modern Enterprise While planning for disasters, data breaches, and catastrophic system failures is a wise idea, a wide range of problems that are substantially more likely to occur are also lurking. Small businesses often aren’t proactive in addressing preventable failures, choosing instead to invest in disaster recovery solutions — or not invest in IT infrastructure at [...]
The Pros and Cons of Different VOIP Solutions
If you take a moment to speak with small business owners, you will find two sets of people: those using voice over internet protocol (VOIP) phones and those who question how expensive their phone bill is. There is truth behind the humor; never before has phone service for the enterprise been so feature rich and cost effective. Organizations that still [...]