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Mosaic NetworX is a high-growth, SD-WAN as-a-Service company, offering organizations a unique way to deploy highly reliable, agile, and secure application delivery Infrastructure.
As we continue to expand, we are committed to finding the best and brightest minds in the industry. If you thrive in an exciting, fast-paced environment and want to make a difference every day in an industry-leading company, then move your career forward with Mosaic NetworX today.
Profile
Founded in 2007, Mosaic NetworX is a privately held corporation headquartered in Larkspur, CA, USA.
Our Customers
Mosaic serves small-to-medium businesses (SMBs), mid-market, and large enterprises, who view easing IT pain and user satisfaction as mission-critical to their long-term success. These companies are burdened with the risk of application delivery infrastructure not meeting user and business expectations – a detriment to their brand equity, revenue, employee productivity and market share.
Value Proposition
Mosaic is a global leader in SD-WAN delivered as a fully managed, turnkey service built around VMware NSX SD-WAN by VeloCloud. Organizations worldwide have chosen Mosaic for a competitive technology advantage, and therefore, a competitive business advantage.
Mosaic NetworX is an Equal Opportunity Employer.
Positions Currently Available:
To apply, send your resume and cover letter to sales@mosaicnetworx.com
Job Description:
Responsible for generating all Channel sales activities, from lead generation, demos, pricing, through closed transaction. Develop and implement agreed upon 90 Day Sales and Marketing Plan which will meet both personal and business goals of expanding Partner and customer base. Works within the sales and support teams for the achievement of Partner and customer satisfaction consistent with long-term Company goals, vision, and values
In summary, the position of Regional Channel Manager at Mosaic NetworX is a crucial role that directly and indirectly affects new revenue generation, retention, and overall customer satisfaction. The position will be responsible for a variety of pre-sales and post-sales activities including, but not limited to:
Service Delivery Responsibilities:
- Standard measurements will focus on actual sales, profitability, and growth percentage within the business unit. In addition, developing and maintaining a strong pipeline of new customers will be a key indicator of future success expectations;
- Prepare and implement sales and marketing action plans and Strategies
- Develop key networking partners with Master Agents, Sub Agents, IT VAR’s and MSPs
- Plan and conduct marketing activities using various media
- Phone
- Email Campaigns
- Social Media Campaigns
- Face-to-face meetings
- Develop and maintain Partner database of sales and prospecting activities
- Report Sales activities and production in Sales Force
- Build loyal agent team consisting of high-performing technology sellers.
Partner-Facing Communications
- Maintain highly active, daily partner engagement schedule.
- Qualify partner opportunities to ensure high-probability, and push for customer-facing discovery call.
- Set & manage proper partner expectations
- Manage expedites and escalations proactively
- Deliver world-class Partner Experience (PX) everyday as a critical differentiator of Mosaic NetowrX.
Other Responsibilities:
- New Product Development
- Track & understand industry and marketplace trends
- Work with executive management across functional boundaries to develop and promote new and innovative products
- Collaborate with executive and business operations teams to affect process improvements.
Education & Experience Requirements
- Knowledge of SDWAN technology
- Open communication and Amazing follow up
- Knowledge of basic business principles
- Critical and Creative thinking skills to analyze problems and seek solutions
- Excellent Customer Experience Skills
- Maintain positive attitude about Company, colleagues, and customers
To apply, send your resume and cover letter to sales@mosaicnetworx.com
To apply, send your resume and cover letter to sales@mosaicnetworx.com
Job Description:
Mosaic NetworX is a rapidly growing Managed Service Provider seeking a high energy, highly motivated individual to work as our Customer Success Manager. The Client Account Manager will be a customer-facing position responsible for delivering a “White Glove” customer experience through ensuring customers have the services, tools and support needed to achieve their goals. Additionally, this individual will be responsible for growing revenue month over month across our existing base of customers.
Responsibilities include, but are not limited to:
Sales Support:
- Create and process service orders in a timely fashion
- Coordinate with Operations to insure prompt and accurate processing of new service orders
- Solicit quotes from vendors and assemble those quotes into Sales Proposals
- Assemble new Marketing content to increase brand awareness
Client Support Responsibilities:
- Provide proactive customer contact, and be the “Face of Mosaic” to consistently exceed customer’s post-sale expectations.
- Work with customers to get renewals, upsells, and cross-sells across the product lines.
- Perform Bill Review with new Customers to insure ordered services exceed expectations.
- Become trusted advisor for every Customer
- Establish QBR’s with customer base
Process Engineering Responsibilities:
- Work across functional areas to identify repetitive processes.
- Work with functional leaders to refine existing or create new processes.
- Document new process flows and train respective team members.
Desired Skills & Experience:
- World-Class customer service and communication skills
- Working knowledge of telecom/network services
- Outstanding project management and multi-tasking skills.
To apply, send your resume and cover letter to sales@mosaicnetworx.com
Are you seeking to take your skill to the next level and make a real difference? We are always looking for dynamic folks to fill key roles in Operations, Sales and Marketing, and Customer Support. Whether your passion is Product, Operations, or Finance, we want to talk to you.
Send your resume and cover letter to sales@mosaicnetworx.com