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The sign of a great product is when customers and clients refuse to upgrade to the newer version because the “old” version works so well. In technology, nowhere is this [...]
The server was still offline. Jeffrey was doing everything he could but he’d never seen this problem before. Now it was 6am on Monday morning and customers would begin trying [...]
I had coffee yesterday with my friend Donald. He works as a logistics director for a large hardware distributor in Texas, but had spent the afternoon interviewing with a competitor. [...]
Yesterday we discussed five ways to improve strategic planning for your organization. From setting some guidelines to incorporating the opinions of others, successful strategic planning shouldn’t be an insurmountable challenge [...]
The email from the prospective new client cut right to the chase…. “Dear Levi, When you visited my office I was very impressed with you and the services your company [...]
Whether your are the CIO of an organization with a large internal IT department or the technical director of a small managed services provider, it is essential that you conduct [...]
“Matthew, I need to see you in the conference room.” Matthew was no fool. The words on his screen from the Help Desk Support Director could only mean one thing. [...]
Sean walked into the Talon Industries office prepared for the worst. Talon, a twenty person freight management company, had called Sean’s IT services office on a Saturday in a panic [...]
“John, I was out last night having a drink with my buddy Greg.” “The one that works for our main competitor?” “Yes, that’s the one. We’ve known each other for [...]
Jeff worked for eight months on this opportunity. He and Grace, the CFO of a well known food distribution company, had been introduced at a networking event in the spring [...]
