Onboarding and Offloading Clients with a Software Transition Plan IT customer transitions can go both ways. Some clients are added, some are subtracted. There is anxiety and maybe even tension [...]
Yesterday we discussed ways to identify customers that are a poor fit for your organization. It is important to remember that not all clients are a great fit for your [...]
Icarus Technical Consulting had invested significant time and energy in to winning a contract from a large local real estate agency. The process had been very competitive, with no fewer [...]
Greg owned a IT Services Provider in Virginia. He’d founded the company out of college with one client and steadily grown his business to employ a staff of nine. One [...]
When people talk about “building a business,” they often use cute analogies about the “foundation” and the “blueprints,” as if the business were a house being built on a tract [...]
Skip to content