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Jim and Cal’s technology company worked with a great set of clients throughout Maine. Small businesses needing help with Quickbooks and Microsoft Office support were glad to pay for Jim’s [...]
The order came in at 3:42 on a Friday. With the click of a button - "This order is accepted and confirmed" - Jenny started a chain of events within [...]
The amount of data available to businesses today is staggering. Many marketing and sales departments can quantify exactly how many television advertisements or how many cold calls or how many [...]
Larry was planning an entire refresh of his organization’s storage array. Big-name vendors like Dell and EMC were asking for meetings once a week. Bids and proposals were arriving almost [...]
I met Katherine at an IT conference last spring. The conference was focused on virtualization technology and cloud solutions. I was there to learn more about remote desktop solutions and, [...]
Sean walked into the Talon Industries office prepared for the worst. Talon, a twenty person freight management company, had called Sean’s IT services office on a Saturday in a panic [...]
Jeff worked for eight months on this opportunity. He and Grace, the CFO of a well known food distribution company, had been introduced at a networking event in the spring [...]
As recently as a decade ago, operating an IT services business meant investing significant capital in hardware, software, and technical expertise as a way to offer your clients and customers [...]
So, now you know the difference between products and solutions, and you know the advantages of a more comprehensive service and hardware sales solution. But knowing what solutions are and [...]
A hosting provider had built a solid business over a few years and was excited about the future. The provider had ten employees responsible for servicing two dozen accounts with [...]
