Mosaic NetworX > Devices – Setting up a Softphone

Devices – Setting up a Softphone

Devices – Setting up a Softphone2019-01-16T12:11:13+00:00
  1. Go to http://www.counterpath.com/x-lite.html to download the X-Lite softphone software and install it.
  2. From the CloudPhone toolbar, select Users.
  3. Once you’re in the Users tab, click on the specific user’s Devices. Click Add Device and select Softphone.
  4. Fill out the basic fields and create the device. The SIP Username and Password will be provided, but you will need to create a device name.
  5. Start X-Lite for the first time.
  6. Once you get into the App, you will need to access the Account information
    Mac – From the menu bar, choose X-Lite > Preferences > Accounts. The Account list appears with one account. Then click the + button and choose New SIP Account.Windows – When the softphone appears, click the Go to Account Settings link. The SIP Account window appears.
  7. Fill out the User Details fields by transferring information from the Kazoo UI to X-Lite.User ID = Username
    Domain = Realm
    Password = Password
    Display name = Username
    Authentication Name = Username
    In the Domain Proxy section:
    Click on the box next to Register with domain and receive calls
    Click on Proxy in Send outbound via section and enter you SIP server address.
    Click on OK
    You have now completed setting up a Softphone and can make calls!
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Manager of Technical Operations, Storm8
Mosaic NetworX helped us navigate the murky world of data center network providers. We were able to negotiate one deal for two carriers and get a great rate in the process. When it came time to upgrade our connections for higher speeds, Mosaic was there to help us once again. They have gone above and beyond the call of duty to help our company accomplish its goals.
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