Mosaic NetworX > SMS for Customer Service

SMS for Customer Service

SMS for Customer Service2019-04-15T12:19:32+00:00

Keep End-User Satisfaction High

SMS is more than just a quick way to send messages to other people. It’s an entire platform that can locate new customers, generate new revenue streams, and ensure high-quality customer service experience. By using text messages to follow up with customers and address their needs, your business keeps end-user satisfaction high.

Using SMS as a method of customer service and technical support means keeping your clients, customers, and users both educated and happy.

“Mosaic helped us get the best priced deal on an aggregate commit, while still keeping some flexibility in our carrier contracts, which was important to us. When we switched from static routing to using BGP, the Mosaic team was helpful at all stages of the process, and the migration went very smoothly. Mosaic has a helpful and technically proficient staff, and I have always had positive and technical communications with them. I highly recommend them.”
Manager of Technical Operations, Storm8
Mosaic NetworX helped us navigate the murky world of data center network providers. We were able to negotiate one deal for two carriers and get a great rate in the process. When it came time to upgrade our connections for higher speeds, Mosaic was there to help us once again. They have gone above and beyond the call of duty to help our company accomplish its goals.
Director, Infrastructure Engineering, Eye-Fi

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