customer relations Archives

Seeing Difficult Customers in a Different Light: Are They the Backbone of Your Enterprise?

Admin2019-01-10T05:57:12+00:00

Dennis knew who was calling before he saw the caller ID. Christopher was the CEO of a financial services organization that used Dennis’s company for IT help desk support. The [...]

Seeing Difficult Customers in a Different Light: Are They the Backbone of Your Enterprise?Admin2019-01-10T05:57:12+00:00

Six Simple Steps to Generate More IT Referrals

Admin2014-01-30T21:11:53+00:00

I met Katherine at an IT conference last spring. The conference was focused on virtualization technology and cloud solutions. I was there to learn more about remote desktop solutions and, [...]

Six Simple Steps to Generate More IT ReferralsAdmin2014-01-30T21:11:53+00:00