Mosaic NetworX > User Features – Find me, Follow me

User Features – Find me, Follow me

User Features – Find me, Follow me2019-01-16T11:19:40+00:00

Find me, follow me enables you to control how calls are routed to users who have multiple devices. This makes it extremely easy to reach users at any time. Route each user’s devices according to their preferences, and reach them on any device. Calls to your user’s number can ring simultaneously or sequentially, whether it’s a SIP based phone, softphone, Smartphone or even landline. This will dramatically reduce phone tags, missed calls, and long-distance surcharges. This is especially useful for businesses with employees on the go. Here’s how to set up find-me-follow-me:

  1. From the CloudPhone toolbar, select Users

  2. Within the Users tab, click on the individual User’s Device. Add additional devices if you have not already (In order for Find Me, Follow Me to be effective, you need to have multiple devices associated with a User).

  3. Then click on the User Features tab within the Users tab. Once you’re in the User Features tab, click on Find Me, Follow Me.

  4. Once you have enabled Find Me, Follow Me, begin routing calls to specific devices. Find me, follow me only works when multiple devices are assigned to a single user. Manage inbound calls to ring simultaneously or sequentially. Once you have set preferences, save your changes.

“Mosaic helped us get the best priced deal on an aggregate commit, while still keeping some flexibility in our carrier contracts, which was important to us. When we switched from static routing to using BGP, the Mosaic team was helpful at all stages of the process, and the migration went very smoothly. Mosaic has a helpful and technically proficient staff, and I have always had positive and technical communications with them. I highly recommend them.”
Manager of Technical Operations, Storm8
Mosaic NetworX helped us navigate the murky world of data center network providers. We were able to negotiate one deal for two carriers and get a great rate in the process. When it came time to upgrade our connections for higher speeds, Mosaic was there to help us once again. They have gone above and beyond the call of duty to help our company accomplish its goals.
Director, Infrastructure Engineering, Eye-Fi

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